Keep Your Heat Pump Running — Annual Maintenance in Burnaby

Most heat pump manufacturers recommend professional maintenance once a year. In BC's climate — particularly in areas like Burnaby where systems run in heating mode for six or more months a year — annual service keeps the system operating at peak performance and catches small issues before they become expensive ones.

A thorough heat pump tune-up covers both the outdoor condenser unit and the indoor air handler or head unit. For the outdoor unit: we clean the condenser coils, check and straighten any bent fins with a fin comb, clear debris from the cabinet, check refrigerant pressure, inspect the electrical connections, lubricate moving parts where applicable, and test the defrost cycle operation. For the indoor unit: we clean or replace filters, clean the evaporator coil, check and clear the condensate drain, test the blower operation, and verify thermostat accuracy.

Refrigerant level checks are an important part of annual maintenance. A heat pump that's even slightly low on refrigerant runs less efficiently and puts extra stress on the compressor. We check refrigerant pressures at every service visit and top up the charge if needed.

Heat pumps in Burnaby run in cooling mode during summer and heating mode through the fall, winter, and spring. This year-round operation means filters need to be checked more frequently than in climates where the system only runs part of the year. We typically recommend filter checks every two to three months and full service once annually.

For landlords, strata councils, and property managers with multiple heat pump systems across several buildings, we offer maintenance agreements that schedule and track service across a portfolio. These agreements help ensure consistent maintenance, provide documentation for equipment manufacturer records, and give you a single point of contact for all heat pump service needs.